Google Ads

5 Ways to Get More Out of Your Google Ads Budget

Five ways to stop wasting Google Ads budget: conversion tracking, match types, negative keywords, landing page fit and a weekly routine.

Opening a Google Ads account takes a few minutes. Burning through the budget takes even less. The line we hear most often from business owners advertising in Pendik, Kurtköy or Tuzla, on Istanbul's Asian side, is this: "The money goes out, but the phone doesn't ring." Most of the time the problem isn't the size of the budget. It's that nobody knows where the money is going.

This guide was written to help you find the part of your ad spend that is being wasted and shut it off. For each of the five ways, you'll find the same things: why it costs you money, how to set it up, a hypothetical example of what it looks like in the field, and checks you can run in your own account.

You don't need a technical background. If you manage the account yourself, you can follow the steps. If you work with an agency, you can turn the same steps into questions.

Key takeaway

There are five ways to use a Google Ads budget efficiently: set up conversion tracking, choose keywords that carry buying intent and give them the right match type, block irrelevant searches with negative keywords, tie your ad copy and your landing page to the same promise, and review the campaign every week. The order matters: without measurement, you can't know whether the other four steps are working.

Where does a Google Ads budget leak the most?

A search ad is the text ad that appears above or below the results when someone searches for something on Google. With this ad type, you spend money when someone clicks your ad. Being shown costs nothing. That's why the real question isn't "how many people saw it" but "who clicked, and what did they do after clicking?"

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  1. The ad: shown above the search results with a 'Sponsored' label.
  2. The landing page: where the click arrives, and where the ad's promise has to be kept.
  3. The conversion: a form, call or message. This is where the budget is judged.

Illustrative screen built with EAX Studio's own real details.

A text ad above the search results: the headline, description and extra links get clicked to the extent that they answer the need the searcher typed.

For a click to turn into a customer, every link in the chain has to hold. If one link breaks, the money you paid for the links before it buys you nothing.

  1. Search

    The person types a need into Google

  2. Impression

    Your ad appears in the results, and you aren't charged

  3. Click

    This is the moment you are charged

  4. Landing page

    The visitor finds what they wanted, or goes back

  5. Conversion

    They call, fill in a form or message you on WhatsApp

Budget is lost at one of four points in this chain almost every time. The table below is there so you can spot the symptom and go to the right section.

Where the money leaksWhat it looks like in the accountThe way that fixes it
The result is invisibleThere are clicks, but nobody knows which keyword brings customersWay 1: conversion tracking
The wrong searchThe ad shows on searches unrelated to your serviceWays 2 and 3: match types, negative keywords
The wrong pagePlenty of clicks, few calls and formsWay 4: ad and landing page fit
The wrong place and timeClicks from areas you don't serve or hours when you're closedWay 5: regular optimization

Why are there no average cost figures in this article?

Cost per click changes with the industry, the district, the season and how many businesses are bidding on the same keyword that day. General averages tell you nothing about your own account. The only measure that counts is the cost per conversion in your account, and the way to see it runs through the first step.

Way 1: Set up conversion tracking, and don't optimize what you can't measure

A conversion is a visitor from an ad completing an action that is valuable to you: sending a form, tapping your phone number, messaging you on WhatsApp, booking an appointment or making a purchase. Conversion tracking is the measurement setup that tells Google Ads which campaign, which keyword and which ad those actions came from.

Why do you lose money without tracking?

Without tracking, the account shows only the number of clicks and what each click cost. It doesn't show which keyword made the phone ring. Decisions then get made on clicks, and the budget drifts toward the keyword that gets clicked the most. Yet the most-clicked keyword is often not the one that earns the most.

The second loss is quieter. Google's automated bid strategies learn what to produce more of from conversion data. If there is no data, there is nothing to learn. If the data is wrong, for example when every page view is counted as a conversion, the system starts producing more worthless visits.

What should you count as a conversion?

For a local service business, these are the actions closest to real demand:

  • A contact or appointment form being submitted
  • A tap on the phone number on mobile
  • A click on the WhatsApp button
  • An online appointment or reservation being completed
  • A click on the directions link

Google Ads splits conversion actions into primary and secondary. Primary actions are reported in the "Conversions" column and become the signal automated bidding learns from. Secondary actions are for observation only. Make the form, the call and the WhatsApp click primary. Leave indirect signs such as "stayed on the site for a certain time" or "viewed two pages" as secondary.

Look at the count setting as well. For lead-type conversions you should choose "One," because the same person sending the form three times does not mean three customers. For sales, "Every" is the right option, because each order carries its own value.

If your site has a cookie consent banner and a visitor declines advertising cookies, the conversion from that visit may be missing from your reports. So the number of conversions in the account and the number of inquiries you actually received will not match one to one. If consent mode is set up correctly, Google models and estimates part of what is missing, but an estimate is not a substitute for a real record.

There is a simple way to cross-check this. Ask everyone who calls or writes, "How did you find us?" and note the answer in a notebook or a spreadsheet. When you put the account and the notebook side by side at the end of the month, you'll see how much your measurement is missing.

A hypothetical example: a dental clinic in Kurtköy

Picture a dental clinic in Kurtköy. It advertises two services: implants and teeth whitening. In the account, the whitening ads get more clicks and cost less per click. The owner is thinking about moving the budget there.

Once conversion tracking is in place, the picture changes. Most of the whitening clicks look at the pricing page and leave. The implant clicks cost more, but those are the people filling in the appointment form. Without tracking, the budget would have gone to the side that looks good and is actually weak.

Checks to run in your account

  1. Open the conversions summary under Goals in Google Ads. Is there at least one action in the list? Does the status column show a warning that the tag isn't working or hasn't been verified?
  2. Fill in the form from your own phone, and tap the phone and WhatsApp buttons. Confirm in the Realtime report in Google Analytics that these events arrive.
  3. Make sure only real inquiries are left in the list of primary conversions.
  4. Send the form once and check that the conversion is counted once. Double counting makes your cost look lower than it is.
  5. At the end of the month, compare the number of conversions in the account with the number of real inquiries in your notebook.

Way 2: Choose the right keywords, with the right match type

A keyword is the phrase that tells Google which searches your ad is eligible to show on. Two decisions are made together: which keyword you choose, and how loosely that keyword is allowed to match what people search for.

Look at intent first

There is a purpose behind every search. Someone who types "why is my boiler leaking" is looking for information. Someone who types "boiler repair prices" is comparing. Someone who types "boiler repair Pendik" is ready to call somebody. All three are about the same subject, but only the last one is close to becoming a customer today.

On a limited budget, priority goes to searches that combine the name of the service with a location or a sense of urgency: "dental clinic Kurtköy," "emergency locksmith," "car inspection Tuzla appointment." Searches containing "how to," "what is" or "do it yourself" are mostly informational. Answering those with blog content makes more sense than paying for them click by click.

What do match types mean?

A match type sets how much flexibility there is between the keyword you chose and the search a person typed. There are three types.

Match typeHow it's writtenWhich searches the ad can show onWhen it fits
Broad matchboiler repairSearches considered related to the keyword, synonyms and related topicsWhen you have enough conversion data and conversion-based automated bidding
Phrase match"boiler repair"Searches that include the meaning of the keywordA balanced option to start with
Exact match[boiler repair]Searches with the same meaning as the keywordThe most control, with lower volume

When you add a new keyword without specifying a type, broad match is used. On a small budget, this is where the trouble starts. Broad match can also pair the keyword "boiler repair" with searches such as "boiler models," "boiler technician job openings" or "used boiler." The system learns over time which of them work, but you are the one who pays for the learning.

Broad match is not a bad tool. Once conversion data has built up, and when it is used together with a conversion-based bid strategy, it can find valuable searches you would never have thought of. What goes wrong is starting with broad match on day one, with no data and no negative keyword list.

The search terms report is your most valuable screen

A keyword is the phrase you chose. A search term is what the person actually typed into Google. The two are not the same, and the screen that shows the difference is the search terms report. You'll find it under Insights and reports in the Campaigns menu.

For each row in the report, you make one of three decisions:

  • Add: If the term fits your business and brings conversions, make it a keyword of your own.
  • Block: If the term has nothing to do with your business, add it as a negative keyword.
  • Watch: If there isn't enough data yet to decide, leave it alone.

Google does not show searches that fall below its privacy threshold in this report. That means you can't see which terms part of your spend went to. This is normal, but it gives you one more reason to review the visible part regularly.

Campaign structure completes your keyword choices

A campaign is the level where the budget and the location setting are decided. An ad group is the box that holds closely related keywords and the ads written for those keywords. In a good structure, each ad group is about a single service.

Picture an auto repair shop in Tuzla. It has put the keywords "auto repair," "tire change," "AC recharge" and "car inspection" into one ad group and shows the same generic ad for all of them. A person searching for tires sees an ad that doesn't mention tires and lands on the home page. Splitting the four services into four ad groups, and linking each one to its own ad and its own page, brings more relevant clicks on the same budget.

Moving your most profitable service into a campaign of its own also helps. Because the budget is shared at campaign level, a service with high volume and low return can eat the whole budget.

Checks to run in your account

  1. Look at the match type of every keyword. Is there any broad match you didn't choose on purpose?
  2. Sort the search terms of the last 30 days by cost. Are the ten terms that cost the most really your line of work?
  3. Is there a single service in each ad group, or are different jobs mixed together?
  4. Have you added the search terms that bring conversions as your own keywords, in exact or phrase match?

Way 3: Cut wasted clicks with negative keywords

A negative keyword defines the searches you don't want your ad to show on. If a search contains your negative keyword, the ad isn't shown at all and no click cost arises. This is the fastest-acting way to protect a budget, because its effect begins the moment you add it.

Which searches waste the budget?

The industry changes, but wasted clicks gather in similar clusters.

ClusterExample wordsWhy you block it
Job seekersjob opening, staff, salary, internshipThey want a job, not a service
People who want to learnhow to, what is, course, pdf, videoThey want information and won't buy the service
People looking for freefree, no costWon't convert unless you offer something free
Second-hand and salesused, for sale by owner, for saleYou provide a service, you don't sell a product
Services you don't offerA brand, model or procedure you don't work withThey call and get a no
Areas outside your service areaNames of districts and cities you don't go toEven if the inquiry comes, you can't fulfil it

This table is a starter list. The real list emerges in the search terms report, and it is specific to your account.

Negative match types work differently

Negative keywords also come in broad, phrase and exact match, but the logic is narrower than it is for regular keywords. With negative broad match, the ad isn't shown if the search contains all the words of your negative keyword, in any order. With negative phrase match, the words have to appear in the same order. Negative exact match blocks the ad only when the entire search is that phrase.

There is one more important difference. Negative keywords do not automatically cover synonyms and close variants. Blocking the word "job" may not always block someone who types "jobs." Adding the singular and plural forms, and the common synonyms, one by one is the safe way.

Build the list once, use it in every campaign

In the shared library in Google Ads, you can create a negative keyword list and attach it to more than one campaign. Because the "job seekers" and "people who want to learn" clusters apply to almost every campaign, they go into a single shared list. Blocks that are specific to a service stay in the relevant campaign or ad group.

A hypothetical example: a carpet cleaning business in Kartal

Picture a carpet cleaning business in Kartal, the kind that collects carpets from customers' homes and washes them. It advertises on the keyword "carpet cleaning" in phrase match. The search terms report shows these: "carpet cleaning machine," "carpet cleaning machine rental," "carpet cleaning plant job openings," "how to clean a carpet at home."

Not one of them is a customer who wants their carpets picked up. Once "machine," "rental," "job openings" and "how to" go onto the negative list, the same daily budget is left for the people who want their carpets cleaned.

Don't go too far when adding negatives

Before you block a word, check whether any searches containing that word have brought conversions. For example, blocking the word 'price' can also shut off some of the searches that are closest to a purchase. Single-word broad negatives are the riskiest of all.

Checks to run in your account

  1. Does your account have at least one shared negative keyword list, and is it attached to all your search campaigns?
  2. In the search terms of the last 30 days, have you flagged and blocked the terms with high cost and no conversions?
  3. Have you checked that the negatives you added don't conflict with your own keywords?
  4. Have you added the names of the districts and cities you don't serve to the list?

Way 4: Tie your ad copy and landing page to the same promise

A landing page is the first page a person sees after clicking the ad. The searcher should hear the same promise in three steps: the need they typed into the search, the promise they read in the ad, and the content they find on the page. If those three don't line up, the visitor goes back within a few seconds, and the click has already been paid for.

A mismatch costs you twice

The first loss is obvious: the visitor can't find what they were looking for and leaves. The second loss happens in the auction. Google doesn't decide the order of ads by bid alone. The quality of the ad and of the landing page is part of the calculation too. An ad with low relevance has to bid higher to win the same position.

The indicator for watching this is Quality Score. Quality Score is a diagnostic score from 1 to 10 shown at keyword level, and it has three components: expected click-through rate (CTR), ad relevance and landing page experience. The score itself is not the goal. A component marked "Below average" is a clue that tells you where the fix is needed.

How do you write good ad copy?

The standard format on the Search Network is the responsive search ad. With this ad type, you enter up to 15 headlines and up to 4 descriptions. Headlines are limited to 30 characters and descriptions to 90. Google shows them in different combinations and learns which ones work better.

These principles help when you write the copy:

  • Put the ad group's main keyword in at least a few headlines. When searchers see what they typed, they find the ad relevant.
  • Give concrete information: the district name, opening hours, how appointments work, what the service covers. Write only what is true.
  • Add a clear call to action: "Call now," "Book online," "Message us on WhatsApp."
  • If the ad mentions an offer or a price, the same information should appear on the page.
  • Instead of headlines that repeat each other, write from different angles: service, location, trust, convenience.

Fill in your ad assets too. Assets, formerly known as extensions, are the extra pieces of information added beneath the ad: sitelinks, callouts, a phone number and a location. The location asset is added by linking your Google Business Profile, and it makes your ad more informative on local searches.

What should you look for on the landing page?

  • ✓The ad goes to the page for the service being searched, not to the home page.
  • ✓The main heading of the page states the promise in the ad and the service being searched in the same words.
  • ✓The phone number, WhatsApp button or form is visible on mobile without scrolling.
  • ✓The phone number has been added as a tappable link.
  • ✓The form asks only for the fields it needs: a name, a phone number and a short note are usually enough.
  • ✓The districts you serve and your opening hours are stated clearly.
  • ✓There are real trust signals: real photos, certificates, Google reviews.
  • ✓The page loads quickly on mobile, and the content doesn't jump around while it loads.

On speed, the thresholds Google has documented are a useful guide: the largest content element loading within 2.5 seconds is considered good. We covered the details in our guide to website speed. If your page isn't in a state to receive ad traffic, fixing the page before you raise the ad budget gives a better return.

A hypothetical example: a veterinary clinic in Pendik

Picture a veterinary clinic in Pendik. It advertises on the search "vet open at night Pendik" and mentions its night service in the headline. The person who clicks lands on the home page. At the top of the page is an introduction to the clinic, and the night service information is all the way at the bottom.

Someone whose pet is sick won't scroll the page to hunt for that information. They go back and click the next result. A page built for the night service, which says so in its heading and has a call button at the very top, brings more calls for the same ad spend.

Checks to run in your account

  1. Open the URL each ad group points to. Does the page talk about that group's service?
  2. Search for your ad on your phone and click it. Is it clear on the first screen what you're supposed to do?
  3. Add the columns for Quality Score and its three components to the keyword table. Which component is below average?
  4. Check that sitelink, callout, call and location assets have been added and approved.

Way 5: Review the campaign every week: location, schedule, device and bids

Google Ads is not a "set it and forget it" system. Competitors change their bids, the season turns, and people search in new ways. A setting that was right on day one can be losing money three months later. Regular optimization means updating four settings and the bid strategy by looking at the data.

Location: who sees the ad, and where?

The location setting has two options, and the difference is large. "Presence" shows the ad to people who are in, or regularly in, the area you target. "Presence or interest" also covers people who show interest in that area but aren't there.

Picture a boiler repair service in Kurtköy. With the second option switched on, the ad can also be shown to someone who lives in another city and makes a search related to Kurtköy. That is not the person who will call a technician to their home. If you work with customers who come to your door, or whose door you go to, "Presence" is usually the right option.

Limit the target area to your real service area as well. Choosing a district or a radius instead of all of Istanbul, and separately excluding the districts you don't serve, concentrates the budget on customers you can actually reach.

Day and time: can you handle the demand when it arrives?

Ad scheduling decides on which days and at which hours the ad is shown. The test is simple: will the person who clicks be able to get an answer from you at that moment?

If your conversion is a phone call and the phone isn't answered outside working hours, an ad shown at night is most likely wasted. If your conversion is a form or an online booking, the evening hours can be valuable, because many people do their research after work. Instead of guessing, look at the breakdown by day and hour, and switch off the slots that bring no conversions.

Device: what is the mobile visitor experiencing?

A large share of local searches are made on a phone. If the device report shows many mobile clicks and few mobile conversions, the problem is usually not in the campaign but in the mobile experience of the page. In that case, fix the page first instead of cutting back on mobile.

When you create a search campaign, two boxes usually come ticked: Google search partners and the Display Network. The first shows the ad on search sites outside Google, and the second shows it on content sites. On a small budget, turning both off and starting with Google Search alone concentrates the spend where intent is highest. You can test them later in a separate campaign.

Bid strategy: who gets control, and when?

A bid strategy is the method for deciding how much you're willing to pay for a click. The general logic goes like this: while data is scarce, you keep control, and as data builds up, you hand the decision to the system.

Your situationA suitable startWhy
Conversion tracking was just set up, there is no dataManual CPC, or "Maximize clicks" with a maximum CPC bid limitThe system doesn't yet know what brings conversions
Conversions have started coming in regularlyMaximize conversionsThe system learns to tell apart the searches that convert
Cost per conversion has stabilizedConversion-based bidding with a target CPA addedIt tries to keep the cost at an acceptable level
Sales amounts are being measuredConversion value-based biddingIt looks at the return, not just the count

Google's automated bid strategies need enough conversion data. In a campaign that gets a few conversions a month, the system has few examples to learn from, and results swing up and down. When you change strategy, a learning period begins. Changing the budget, the target and the keywords often during this period restarts the learning.

One more note: with conversion-based automated bidding, the system weighs device, location and time signals on its own. Most of the bid adjustments you enter by hand are ignored by these strategies. Which hours the ad is shown and which area is targeted, on the other hand, are your decisions under every strategy.

Check your auto-applied recommendations

A Google Ads account has a setting that lets recommendations be applied automatically. When it is on, the system can add keywords or broaden match types on your behalf. Read the recommendations, but decide for yourself what gets applied. The optimization score measures the account's settings, not your earnings.

Checks to run in your account

  1. Confirm in the campaign settings that the location option is set to "Presence."
  2. Look at the location report to see whether clicks are coming from areas you don't serve.
  3. In the day and hour breakdown, identify the slots where money is spent without conversions.
  4. In the device breakdown, compare the mobile and desktop conversion rates.
  5. Check that the bid strategy suits the amount of data you have.

What should you focus on when starting with a small budget?

A small budget has one rule: stay narrow. If you spread a little money across many keywords, many services and a wide area, no single point gathers enough data to make a decision. Starting with one service, one district and a small number of keywords brings the first inquiries faster and also shows you what works.

Know how the daily budget behaves, too. On busy days, Google can spend up to twice your average daily budget. In return, over a billing month you won't pay more than 30.4 times your average daily budget. Seeing the budget exceeded on a single day is not an error. Look at the monthly total.

  1. Before the ads

    Prepare measurement and the page

    Set up conversion tracking and test it. Run the service page the ad will point to through the checklist.
  2. Week 1

    Start narrow

    Your single most profitable service, your real service area, a small number of phrase and exact match keywords, and a shared negative list.
  3. Weeks 2–4

    Clean up

    Review the search terms every week, block the irrelevant ones, and add the ones that convert as keywords.
  4. Month 2

    Strengthen

    Replace weak headlines, fill in the information missing from the page, and switch off the hours and areas with no conversions.
  5. Month 3 and beyond

    Expand

    If conversions are coming in regularly, move to conversion-based bidding, and add a second service or a second district in a separate ad group.

Be patient in the first weeks. Saying "this keyword doesn't work" after a handful of clicks is deciding without enough data. On the other hand, there is no need to wait before blocking a search term that is clearly irrelevant.

Don't neglect free visibility alongside your ads. You don't pay per click to appear in the map results. Our local SEO guide explains how that side is built. If you're thinking about advertising in Pendik and the surrounding districts, you can read how we work on our Google Ads service page.

What should a 20-minute weekly maintenance routine look like?

Regular optimization doesn't have to be a job that takes hours. A short check done on the same day every week, in the same order, saves more money than a long review done once a month. That's because an irrelevant search term keeps spending every day until someone notices it.

  1. Look at spend and conversions (3 minutes)

    Compare the last 7 days of spend, number of conversions and cost per conversion with the 7 days before. If there is a clear jump, look for the reason.
  2. Scan the search terms (7 minutes)

    Sort the terms by cost. Add the irrelevant ones to the negative list, and turn the ones that convert into keywords.
  3. Check the keywords (4 minutes)

    Identify the keywords with high spend and no conversions. If there is enough data, pause them or lower their bids.
  4. Look at the ads (3 minutes)

    Are there any disapproved ads or assets? Is any headline flagged as weak? Swap a single headline for a new one.
  5. Compare with real inquiries (3 minutes)

    Count that week's calls and messages in your notebook. If there is a big gap between that and the number in the account, check your measurement.

Once a month, add three checks to this routine: the location report, the day and hour breakdown, and whether the landing page still works properly on mobile. Filling in your own form once a month and confirming that it reaches you prevents losses that would otherwise run for weeks unnoticed.

Make one or two changes a week at most, and note what you changed along with the date. If you change five things at once, you can't tell which one made the difference.

Agency or do it yourself? The questions to ask

Both routes can work. What decides the outcome is whether the account is looked at regularly and whether decisions rest on data.

If you'll manage it yourself, ask yourself

  • Will you really be able to set aside 20 minutes every week?
  • Can you set up and test conversion tracking, or do you need help with that part?
  • Are you able to change the page the ad points to?
  • When results don't come, do you know which report to look at to find out why?

If you'll work with an agency, ask the agency

  • Whose name will the account be opened in? The account should be yours, and the agency should be given manager access. When the working relationship ends, your historical data stays with you.
  • Who is the ad spend paid to? Paying the spend directly to Google lets you see clearly how much of it goes to advertising. This is how we work: the budget goes to Google, and we provide the management service.
  • Which actions are counted as conversions? If the answer is "clicks" or "impressions," measurement has not been set up.
  • Will I be able to see the search terms report? If you can't, you won't know which searches the money is going to.
  • What does the report contain? It should include spend, number of conversions, cost per conversion and the changes made that month.
  • How often is the account looked at? An answer of "once a month" means the weekly routine in this article isn't being done.
  • Do you guarantee results? The honest answer is no. Nobody can guarantee the outcome of an auction. What can be promised is the process: measurement, regular maintenance and transparent reporting.

You can ask us the same questions about our Google Ads management service.

What are the most common mistakes?

Starting without conversion tracking. This is the most expensive mistake, because it makes every other mistake invisible.

Sending every ad to the home page. The home page speaks to everyone, so it doesn't fully answer any single search.

Using broad match without noticing. Every keyword added without a type becomes broad match.

Never looking at the search terms report. The keywords you chose and the searches the money goes to are not the same thing.

Treating click-through rate as success. An ad that gets clicked a lot and brings no conversions is the ad that drains the budget fastest.

Searching for your own ad and clicking it. It eats into the budget and distorts your data. Check how the ad looks with the ad preview tool inside Google Ads.

Changing settings every day. The settings change again before the system can learn, and the effect of no single change can be measured.

Splitting the budget across many campaigns. A small budget spread over five campaigns produces meaningful data in none of them.

Not answering the phone. The ad brings the inquiry, and you close the sale. A missed call is a click that was paid for and never used.

Relying on ads alone. When the ads stop, the traffic stops too. Think of advertising together with work that builds lasting visibility. If you're undecided between search ads and social media ads, our Google Ads vs. Meta Ads comparison will help.

A Google Ads glossary: the terms you'll meet in the account

CPC (cost per click)
The amount you pay for one click on your ad. It usually comes in below the maximum you set.
CTR (click-through rate)
The share of people who saw the ad and clicked it. It is found by dividing clicks by impressions.
Conversion
A visitor completing an action that is valuable to you: a form, a call, a WhatsApp message, an appointment or a sale.
Conversion rate
The share of people who clicked and then converted. It is the basic indicator of how well the landing page is working.
CPA (cost per acquisition)
How much you spend on average for one conversion. It is found by dividing total cost by the number of conversions.
Quality Score
A diagnostic score from 1 to 10 shown at keyword level. It is made up of expected click-through rate, ad relevance and landing page experience.
Ad Rank
The value that decides whether your ad is shown and in which position. Ad and page quality are part of the calculation alongside the bid.
Search term
The phrase a person actually typed into Google. It can differ from the keyword you chose.
Impression share
The share of searches your ad was eligible to show on where it actually was shown. If it is low, the reason can be budget or rank.
Ad assets
Extra pieces of information added beneath the ad: sitelinks, callouts, phone and location. They used to be called ad extensions.

For the official definitions of these terms and the current names of the settings, the Google Ads Help Center is the most reliable source. Menu names in the interface change from time to time. The logic stays the same.

The first step you can take this week

Open your account and look at just one thing: the search terms of the last 30 days, sorted by cost. How many of the top ten terms are really your customers? That list shows you in five minutes which of the five ways you should start with.

If there are many irrelevant terms, start with the negative list. If the terms are right but there are no inquiries, look at the landing page. If you can't see which term brings inquiries, set up conversion tracking first. If you'd like us to look at your account together, you can book a free analysis.

Frequently asked questions

How much budget should I start Google Ads with?+
There is no single right figure, because cost per click changes with the industry, the district and the competition. The test is this: a budget that can collect enough clicks, and a few conversions, to make a decision within a few weeks on the narrow group of keywords you chose. If the budget is small, narrow the scope: one service, one district, few keywords.
I'm running ads but getting no calls. Why?+
Look at three places, in order. Check in the search terms report whether the ad is showing on relevant searches, check on the landing page whether the phone number and form are easy to find on mobile, and check whether conversion tracking is really working. Most of the time the problem is in one of these three.
Is conversion tracking hard to set up?+
For form submissions and for phone and WhatsApp clicks, setup is usually a few hours of work. The hard part is not the setup but choosing the right actions and preventing double counting. After setup, always test with your own device.
Should I never use broad match?+
You can use it, but under the right conditions. It works once conversion data has built up, together with a conversion-based bid strategy and a solid negative list. When there is no data and you're starting on a small budget, phrase and exact match are safer.
How often should I update my negative keyword list?+
Every week in the first month, and at least every two weeks after that. New irrelevant searches keep appearing. When the season changes or you add a new keyword, look at the search terms again.
My Quality Score is low. What should I do?+
Look at the three components of the score one by one. If ad relevance is low, narrow the ad group and add the main keyword to the headlines. If landing page experience is low, fix the content and speed of the page. If expected click-through rate is low, write headlines that are more concrete and more engaging.
When should I switch to automated bidding?+
When conversion tracking is working correctly and the campaign has started getting conversions regularly. Automated bidding learns from enough conversion data. If data is scarce, results swing up and down. After the switch, don't change settings often during the learning period.
Can my competitors click my ad and use up my budget?+
Google uses automated systems that detect invalid clicks, and it doesn't charge for the clicks it considers invalid. This system may not catch every click, but in most accounts the real loss comes not from competitor clicks but from irrelevant search terms. Close that gap first.

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